Shipping policy

Shipping policy

Orders are prepared at our warehouse in Bois-des-Filion, Quebec, and shipped within 1 to 2 business days.

Shipping in Canada

Rates and delivery times are calculated at checkout based on weight and destination. Most shipments to Quebec and Ontario arrive within 2 to 5 business days.

Warehouse pickup

Pickup is free. Choose this option at checkout; we will email you when the order is ready. Address: Exporties Inc., 622 rue de la Sablière, Bois-des-Filion, Quebec J6Z 4T7.

Tracking

A tracking number is emailed to you as soon as the order ships.

Damaged or lost parcel

Contact us within 7 days of the expected delivery date so we can open a claim with the carrier.